Returns & Exchanges

At ARCINA ORI, we want you to be completely satisfied with your purchase, which is why we offer a 14-day window for returns on all full-priced items. Please ensure garments are in their original condition, unworn and with all tags attached, to qualify for a store credit or refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Ship the Item

  Affix the provided shipping label to your parcel and drop it off at your nearest authorized postal service or courier location.

• 4.
  Processing & Refund

  Once our quality control team receives and inspects your return, we will process your refund or store credit within 5-7 business days.